Frequently Asked Questions

  • What is My Virtual-Assistant?

    My Virtual-Assistant operates in the United States offering virtual assistance services to business owners, realtors, contractors, and individuals seeking to have the convenience of resourceful, reliable, and trustworthy virtual assistants for them to work less while doing more for the business.

  • What services do your VAs offer?

    Our virtual assistants offer a wide range of services, including administrative support, social media management, customer service, bookkeeping, data entry, research, and much more. Whatever your business needs, we can help you find a virtual assistant who can provide the support you require.

  • How do I know if a VA is the right fit for my business?

    We work closely with clients to understand their business needs and requirements, and then we carefully match them with a virtual assistant who has the necessary skills and experience.

  • How do you select your VAs?

    We have a rigorous selection process that includes screening, interviewing, and skills testing. We only select virtual assistants who have proven experience, excellent communication skills, and a strong work ethic.

  • How will I be in contact with my VA?

    We will be connecting you with your VA via email and you’ll be using instant messaging applications for ease of communication like Whatsapp, Viber, or Telegram.

  • Who will provide the VAs with the tools that I want them to use?

    The subscription to tools are not covered by My Virtual Assistant as these tools will be your property.

  • Do I still need to train my VA myself?

    Upon hiring an individual, you of course need to provide the introduction of how your business works, what tasks are to be accomplished, the culture of your business, and also turning over the tools or applications that will be used by the VA.

  • How do I get started with My Virtual-Assistant?

    Getting started with My Virtual-Assistant is easy. Simply contact us through our website or by phone, and we'll be happy to discuss your business needs and requirements and match you with a virtual assistant who can provide the support you need.